Insights and Innovation

Thought leadership is vital to the success of our services. Our client services are built around the belief that simple imitation of best practices in an industry does not produce the breakthrough impact our clients—and we—seek to create. Rather, leading-edge results require leading-edge methods and creative thought leadership. We invest heavily in developing such methods as well as knowledge generation in all the areas most critical to our clients’ growth. We transfer our knowledge and know-how through client engagements.

Business Insights

Our people possess exceptionally deep expertise, know-how and competence in the full range of business issues that are critical to helping our clients with growth. We make significant investments in developing the best ideas, approaches, and methods on the business issues that are most critical to our clients.

Some of the topics that our people are researching and developing leading-edge views include:

• Macro trends and emerging new market opportunities
• Social network services (SNS) and customer loyalty
• Big data and its implications on product and service innovation
• Decision effectiveness in a connected world
• New growth in mature industry
• New profit frontiers – tapping the next billion customers